New Ideas : Choice Hotels IdeaScale

Print 2 copies at check-ou!!

Wed, 27 Aug 2008 00:00:00 PDT

It would be easier if 2 copies of the folio were printed, while we check out, one for us , one for the guest for his record, without missing with printer configuration, or going trough a long process like go to: Today's Checked Out Guests List,look for the folio some times the guest is in a hurry ...its just not good

Tags : lists

Comments (0)Posted By : oopax on 08/27/2008 under choiceADVANTAGE

Logging in Company Names for Guests

Tue, 26 Aug 2008 00:00:00 PDT

Vote On Idea

I would like to be able to log in a Company Name with a Guest. This would allow tracking for # of nights, even though the guest does not currently have a direct bill account.

Comments (0)Posted By : robin.northrup on 08/26/2008 under choiceADVANTAGE

Credit Card Denied

Tue, 26 Aug 2008 00:00:00 PDT

Vote On Idea

The system shouldn't allow the reservation or walk in be checked in. Currectly is will show the cc declined but stills checks them in. If the FD was busy they may not catch it.

Comments (0)Posted By : Kimberly Lovera on 08/26/2008 under choiceADVANTAGE

Out of Order

Tue, 26 Aug 2008 00:00:00 PDT

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Be able to put in multible rooms in Out of order at one time. Currenlty you have to put them in one at a time. If you are doing in deep clean ect it takes a good 5 min to put them in.

Comments (0)Posted By : Kimberly Lovera on 08/26/2008 under choiceADVANTAGE

Move guest to new room on same day as check out

Mon, 25 Aug 2008 00:00:00 PDT

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Ability to move a guest to a different room after the audit even though they are due to check out on the same day. At times the guest will have a problem with a room at 3am, but they are not checking out until 11am. In order to move that guest you currently must extend the stay in order to move the guest. This makes it very frustrating for the night auditor and front desk staff. Especially if the next day has no available rooms.

Comments (0)Posted By : qualitybj on 08/25/2008 under choiceADVANTAGE

Choice Privileges Number

Mon, 25 Aug 2008 00:00:00 PDT

-1

Vote On Idea

It would be nice that when a guest comes in and says they have a cp # but not with them... that we as the GSA should have a way to look up that number for them instead of having to call and ask the choice privileges people for it

Comments (3)Posted By : hazleyes3 on 08/25/2008 under choiceADVANTAGE

Quick pick up of groups

Mon, 25 Aug 2008 00:00:00 PDT

Vote On Idea

Provide a way that when you push quick pick-up that it will populate the right things needed for the reservation such as address, city, state, zip, and phone number.

Comments (0)Posted By : hazleyes3 on 08/25/2008 under choiceADVANTAGE

Group Check-In/Check-out

Mon, 25 Aug 2008 00:00:00 PDT

Vote On Idea

It would be nice to provide a way to check groups in all at once and check them out all at once for the groups that are on a bus and just leave together... It is such a pain being in an area that has many group buses that come through to have to check in 50 rooms one at a time and then check them out one at a time

Comments (0)Posted By : hazleyes3 on 08/25/2008 under choiceADVANTAGE

occupancy

Sun, 24 Aug 2008 00:00:00 PDT

Vote On Idea

when you have 2 double beds and a pull out sofa, you still can not book the room with more than 4 persons. this is not accurate. we need to be able to say 4 adults and 2 children or whatever so we know for truth how many people are in house and what food supply we need. you need to allow us put in more than four

Comments (1)Posted By : aaron13 on 08/24/2008 under choiceADVANTAGE

Room Number / Guest Nmae Search "F" function key

Sat, 23 Aug 2008 00:00:00 PDT

Vote On Idea

It would be great to have a "F" function key that would give a screen where you can input a room number and/or a guest name so you can go straight to that room/guest file; and or search for an in house guest by name. The name feature should allow you to search by the first 2 to 3 letters when you are uncertain of how to spell the guest name.

Comments (0)Posted By : sandrews on 08/23/2008 under choiceADVANTAGE